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FAQ

Do you need help shopping at sunglass.com? We're happy to answer all your questions to make shopping a lot easy for you. Here are the frequently asked questions we receive from our loyal customers. Feel free to explore our site and shop hassle free.

How Can I Be A Member of sunglass.com?

If you want to become a member of our cool site, and take advantage of great deals and savings, you are welcome to create an account with us. Just enter your first and last name, and the email you want to use every time you sign in on our site. We will also send out updates of our great savings and best deals on your email. So just sign up and click the Create button and viola! You are now a member of sunglass.com.

How Can I Place An Order?

We offer the simplest form of shopping online. You can easily place an order by simply browsing and clicking on the product you like. Just click on the Add Cart button and item will be added automatically, showing the product name, the quantity and the amount of the product. If you ordered more than one, and would like to check on the total cost, you will be given the subtotal of your orders.

If you're done with your shopping, just click on the Checkout button and you will be prompted to enter your information such as your email, and shipping address. If you are not yet through and would like to update your order, you can easily do so by simply clicking on the Update cart button. If everything is final, you can click on the PayPal Checkout option and pay with PayPal. Easy, fast, transparent and no other hidden charges.

Do You Provide Tracking Numbers?

Yes we definitely provide tracking numbers. As soon as your order is shipped, we will send you an email with the tracking information so you can easily track the whereabouts of your parcel.

Do You Offer Refund and Replacement?

Yes we certainly provide refunds only if the product arrived damaged or different from what was stated on our website. We value every customer and your satisfaction is one of our main concerns. We are also happy to issue replacement provided the damage is due to manufacturer defect or during the shipping process. If you're just not satisfied with the product or you just want to exchange it for something different, we are unable to cater such request.

Do You Offer Free Shipping?

Yes, we certainly provide Free Ground Shipping on every orders and Free 2 Day Shipping to all orders amounting to $150 and above. We guarantee fast and secure delivery of your orders. This free shipping is applicable to all 50 states except to the contiguous states; Hawaii, Puerto Rico, Virgin Islands and Alaska.

Do You Accept PayPal Payments?

Yes, we accept payment with PayPal.

What Other Forms Of Payment Do You Accept?

We accept payments made with PayPal. We are also happy yo accept payments using credit cards such as Visa card, Master card, JCB, Discover and even the use of American Express.

If you have further questions not listed in this page, please feel free to contact us from our page contact us and we’re happy to answer your questions the soonest possible time.